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Frequently Asked Questions

View our Frequently Asked Questions to get help with our new site.

A full-service digital storefront designed to make purchasing faster, simplify account management and give you access to the information you need.

It allows you to place, manage and track orders online, and from any device, from start to finish. Finding and ordering products is simple and efficient.

IP Delivers supports Apple Safari, Google Chrome, Microsoft Edge, and Mozilla Firefox. Please refrain from using Internet Explorer as you may run into system errors.

For questions or site issues, please reach out to your account executive.

Our sales, customer service, marketing and technical services teams are still here to support you at every step of the purchasing process. You can access them with the click of button through the account dashboard.

You can review and track orders, view your favorited products, save carts, generate reports and print key documents.

Yes, customer specific products are available in your catalog once you are logged into the site.

You will need to work with your master administrator who is responsible for delegating access to the eCommerce platform within your business.

We are working to integrate consignment orders into future phases of the site. For now, you will continue to use your existing portal to place consignment orders.

Please contact your sales rep to request access to new items.

Yes, we are already working on future enhancements to the sites. If you have suggestions of a feature you would like to see, please contact your Account Executive or fill out and submit the Contact Us form.